THM Management Company was established in 1987 where the home office currently resides in Pasco, Washington. THM
currently operates two divisions and three operations. The Vehicular Division currently consists of Pasco Auto Parts – NAPA
and Connell Auto Parts – NAPA, and the Industrial Division- Industrial Tool & Supply.
Combined, THM offers its customers access to a one stop / one call shopping experience for all types of vehicular and
industrial parts, accessories, tools, equipment, and supplies. Receive access to all three operations with only one account
and, receive only one monthly statement. Our mission is to provide customers with same day product availability by locally
stocking to meet their demands. And for those unexpected emergencies, our company offers overnight service from several
product distribution centers. “ Customer Service Is Not Part Of Our Job – It Is Our Job “.
currently operates two divisions and three operations. The Vehicular Division currently consists of Pasco Auto Parts – NAPA
and Connell Auto Parts – NAPA, and the Industrial Division- Industrial Tool & Supply.
Combined, THM offers its customers access to a one stop / one call shopping experience for all types of vehicular and
industrial parts, accessories, tools, equipment, and supplies. Receive access to all three operations with only one account
and, receive only one monthly statement. Our mission is to provide customers with same day product availability by locally
stocking to meet their demands. And for those unexpected emergencies, our company offers overnight service from several
product distribution centers. “ Customer Service Is Not Part Of Our Job – It Is Our Job “.
Certifications / Contracts and I.D Numbers:
* DUNS No. – 18-084-5281
* Federal ID Number – 91-1358259
* HUB ZONE Certified
* Cage/NCage Code: 324E3
* CCR Registered - Yes
* Dept. of Labor & Industries Services Provider No. 0213090
* EDA / WAWF Registered
* US Govt. B.O.A. Number – SPO 0700-95-G-0009
* Pass Profile – 920514 049191 163
* GSA ID – 99301-PASC-001
* SBA PRO-Net Profile No. PO504956
* State Of Washington / General Administration Office – Battery
Contract – No. 03602( replaces 08096 ) Commodity Code – 6140
* Federal ID Number – 91-1358259
* HUB ZONE Certified
* Cage/NCage Code: 324E3
* CCR Registered - Yes
* Dept. of Labor & Industries Services Provider No. 0213090
* EDA / WAWF Registered
* US Govt. B.O.A. Number – SPO 0700-95-G-0009
* Pass Profile – 920514 049191 163
* GSA ID – 99301-PASC-001
* SBA PRO-Net Profile No. PO504956
* State Of Washington / General Administration Office – Battery
Contract – No. 03602( replaces 08096 ) Commodity Code – 6140
| THM services a broad range of industries including but not limited to: |
* Vehicular- Automotive / Light Truck
* HD Truck – OTR ( Over The Road )
* Industrial / Manufacturing * Construction
* Government – Federal, State & Local Facilities
* Agricultural / Fleets
* HD Truck – OTR ( Over The Road )
* Industrial / Manufacturing * Construction
* Government – Federal, State & Local Facilities
* Agricultural / Fleets
* Marine / Small Engine / Garden / ATV / Motorcycle
* OEM Dealerships
* Paint Refinishing – Commercial & Vehicular
* Motels
* Hospitals
* Retail Sales
* OEM Dealerships
* Paint Refinishing – Commercial & Vehicular
* Motels
* Hospitals
* Retail Sales
| Key Company Services : |
* Access to all THM Management Company Divisions (Vehicular & Industrial) with one account. Receive only one statement
* Product availability *7 days a week – Mon. - Fri.7:30AM to 7:00PM , Sat. 8AM to 5PM , Sun. 9:00AM to 4:00PM
* Bi-lingual / Spanish Customer Service / Phone & On-site Assistance – Commercial and Retail
* On-site Service Representatives assigned to your account and available as needed
* Electronic Cataloging and Ordering available via Internet
* Machine shop services available – off site service – Pick-up & Deliver Back
* Obsolescence guaranteed on stocking product
* On or off-site Mfr. Technical Training Clinics / Certifications / NIAT ASE Certification - customized to your needs
* We honor all major credit cards including the American Express “ P “ card system
* We can accept phone, fax or Internet orders
* Paper cataloging available upon request
* All bids / quotes , short or long-term contracts are gladly accepted including special cost + volume contracts
* We will stock the products you need in the quantity you require
* Hydraulic and air conditioning hose repair
* We custom make all sizes of battery cables
* We test vehicular batteries, charging systems, DIS & Electronic Control Modules
* We mix paint – Vehicular & Commercial
* Customized Company Employee Discount Card Programs
* Integrated Business Supply Programs
* Delivery service available
* Product availability *7 days a week – Mon. - Fri.7:30AM to 7:00PM , Sat. 8AM to 5PM , Sun. 9:00AM to 4:00PM
* Bi-lingual / Spanish Customer Service / Phone & On-site Assistance – Commercial and Retail
* On-site Service Representatives assigned to your account and available as needed
* Electronic Cataloging and Ordering available via Internet
* Machine shop services available – off site service – Pick-up & Deliver Back
* Obsolescence guaranteed on stocking product
* On or off-site Mfr. Technical Training Clinics / Certifications / NIAT ASE Certification - customized to your needs
* We honor all major credit cards including the American Express “ P “ card system
* We can accept phone, fax or Internet orders
* Paper cataloging available upon request
* All bids / quotes , short or long-term contracts are gladly accepted including special cost + volume contracts
* We will stock the products you need in the quantity you require
* Hydraulic and air conditioning hose repair
* We custom make all sizes of battery cables
* We test vehicular batteries, charging systems, DIS & Electronic Control Modules
* We mix paint – Vehicular & Commercial
* Customized Company Employee Discount Card Programs
* Integrated Business Supply Programs
* Delivery service available
| THM Management Company Officers and Key Personnel : |
| * President / CEO – Clark C. Keng – e-mail – clarkkeng@thmmanagementco.com * VP / Secretary / Treasurer – Tina J. Keng – e-mail – tinakeng@thmmanagementco.com * Main Office / Financial Manager – Cheryl Baker – e-mail – cherylbaker@thmmanagementco.com |
| Commercial Sales Department |
| * Keith Bartlett – Commercial Sales Department Manager – e-mail – keithbartlett@thmmanagementco.com |
| Retail Sales Department |
| * Martin Wester - Retail Sales Department Manager - e-mail - martinwester@thmmanagementco.com |
| * Store Manager – Nick Wickenhagen – e-mail – nick_w@thmmanagementco.com |
High Volume Purchasers will purchase Industrial Tool & Supply products at a high volume user price which equates to be
from 10% to 30% off our regular dealer price. In addition, due to customer demands of being open 7 days a week, THM
has merged both the Pasco Vehicular Division and Industrial Tool & Supply – Industrial Division into the same location to
improve service capabilities.
from 10% to 30% off our regular dealer price. In addition, due to customer demands of being open 7 days a week, THM
has merged both the Pasco Vehicular Division and Industrial Tool & Supply – Industrial Division into the same location to
improve service capabilities.
| Outside Sales Department - Field Representatives : |
| * Mark Ham – e-mail – markham@thmmanagementco.com * Greg Moore - e-mail - greg_m@thmmanagementco.com |
| Company Payment Terms: |
THM Management Company offers open charge accounts 30 Day Net, 2% Discount Net 10th. We accept all major credit
cards including the American Express “ P “ Card System. Special manufacturer dating possible on volume purchases.
cards including the American Express “ P “ Card System. Special manufacturer dating possible on volume purchases.
| Product Lines / Pricing |
High Volume Purchaser’s will receive Master Installer / High Volume Pricing. This equates to at or 5-10% above regular
jobber net pricing depending on the manufacturer. Our manufacturers require the customers participating in the Master
Installer / High Volume Price Program, to purchase a minimum of $2,500.00 per month on an average annual basis. THM
Management Company then receives compensation in the form of a rebate for selling at or below the designated Master
Installer / High Volume Price.
jobber net pricing depending on the manufacturer. Our manufacturers require the customers participating in the Master
Installer / High Volume Price Program, to purchase a minimum of $2,500.00 per month on an average annual basis. THM
Management Company then receives compensation in the form of a rebate for selling at or below the designated Master
Installer / High Volume Price.
| Factory Direct Discounts – Additional Discounts Available: |
In addition to the following discounts, High Volume Purchaser’s will be eligible to participate in our “Factory Direct
Purchasing Program”. * Please contact (click on name) Mark Ham or Greg Moore in our Outside Sales Department for
more information.
Purchasing Program”. * Please contact (click on name) Mark Ham or Greg Moore in our Outside Sales Department for
more information.
| - Special Services / Programs - |
THM Management Company offers a variety of supply programs including Integrated Supply. This program has proven to
benefit businesses with normal monthly purchases of $30,000.00 or more and is customized to meet each customers
desires and expectations, with our final goal being an overall cost savings. Options to this program may include but are
not limited to:
*On-Site Supply Store: All operational assets excluding property is owned and operated by THM. All authorized
operational supplies and duties there of will be performed by this stand alone operation.
*Off-Site Supply Store / Purchase Program: Requested products and services supplied to meet or exceed customers
desires and expectations. Requested back-up inventory to be stocked and delivered by a stand alone designated THM
employee. The sole purpose for this stand alone entity- service contracted customer as requested.
Product and operational expenses will be supplied at cost. A pre-negotiated net profit will be in addition to all
pre-authorized product and operational expenses. All existing customer contracts with current suppliers may or may not
be assumed by this program. All contracts may be re-negotiated in the customers best interest. THM will provide an IBS
Specialist to work with each customer and design the program that provides the desired results.
benefit businesses with normal monthly purchases of $30,000.00 or more and is customized to meet each customers
desires and expectations, with our final goal being an overall cost savings. Options to this program may include but are
not limited to:
*On-Site Supply Store: All operational assets excluding property is owned and operated by THM. All authorized
operational supplies and duties there of will be performed by this stand alone operation.
*Off-Site Supply Store / Purchase Program: Requested products and services supplied to meet or exceed customers
desires and expectations. Requested back-up inventory to be stocked and delivered by a stand alone designated THM
employee. The sole purpose for this stand alone entity- service contracted customer as requested.
Product and operational expenses will be supplied at cost. A pre-negotiated net profit will be in addition to all
pre-authorized product and operational expenses. All existing customer contracts with current suppliers may or may not
be assumed by this program. All contracts may be re-negotiated in the customers best interest. THM will provide an IBS
Specialist to work with each customer and design the program that provides the desired results.
The Company Employee Discount Card Program will enable the participating company to offer a very valuable employee
benefit at no cost. This program can be customized to fit any type of government entity or private business with
professionally laminated and personalized discount cards for authorized employees. This program allows the employee
to purchase goods and services at the same volume discounts as the participating entity or company. The Company
Employee Discount Card is valid for the length of employment or as such time this program is terminated by THM
Management Company or the participating entity or company. A valid drivers license or employee photo ID badge along
with the discount card, must be presented at the time of each purchase for access to be approved. A great benefit at no
charge !
benefit at no cost. This program can be customized to fit any type of government entity or private business with
professionally laminated and personalized discount cards for authorized employees. This program allows the employee
to purchase goods and services at the same volume discounts as the participating entity or company. The Company
Employee Discount Card is valid for the length of employment or as such time this program is terminated by THM
Management Company or the participating entity or company. A valid drivers license or employee photo ID badge along
with the discount card, must be presented at the time of each purchase for access to be approved. A great benefit at no
charge !
If your company possess a PC and is hooked to DSL, you can stay connected to our network 24 hours a day- no
timeouts! You can access to all of the most current information available including but not limited to:
*Current Inventory on hand *Current Pricing *Current Catalog Information *Parts Interchange – OEM, After market and
Military Spec.*Vehicle Information – fluid requirements, tune-up spec’s, etc. *Print MSDS Sheets anytime. *Create and
transmit orders and send messages and be capable of saving the information for future reference. *A great sales tool or
management tool at no cost !!!
timeouts! You can access to all of the most current information available including but not limited to:
*Current Inventory on hand *Current Pricing *Current Catalog Information *Parts Interchange – OEM, After market and
Military Spec.*Vehicle Information – fluid requirements, tune-up spec’s, etc. *Print MSDS Sheets anytime. *Create and
transmit orders and send messages and be capable of saving the information for future reference. *A great sales tool or
management tool at no cost !!!
| Misc. Company Information: |
* We employ 20+ full time and part time employees
* Equal Employment / Affirmative Action Policy
* Employment At Will Policy – Yes
* Non-Harassment Policy – Yes
* Open Door Policy – Yes
* Random Drug Testing Policy – Yes
* Equal Employment / Affirmative Action Policy
* Employment At Will Policy – Yes
* Non-Harassment Policy – Yes
* Open Door Policy – Yes
* Random Drug Testing Policy – Yes
| THM COMPANY HISTORY & INFORMATION |
State of Washington Authorized Dealer Contract #01809